Merchants Tire And Auto Service Center
Reviews and Complaints
Customer service / alignment not be done
These guys are AWESOME
"Lost" my Appoinment by an incompetent employee!
- Merchants tire lost my appointment
- Unprofessional
Preferred solution: Will never recoment to anyone, I will not go back!!
Merchants Tire in Rockville MD - Unprofessional and Dishonest
- Unprofessional
- Untrustworthy
Preferred solution: Consumer Affairs or Civil court
Inexperienced
Paid $120 more than expected.
- Eing
- Bad work
- Incompetent tech
Preferred solution: Full refund
Merchants almost blew my engine
Merchants Tire And Auto Service Center - Manager Review
Poor workmanship, no accountability. Will rip you off.
- Refusal to take blame
- Caused other issues
Preferred solution: Replace the oil pan they damaged.
Merchants Tire And Auto Service Center - Review in Service Centers and Repairs category
Poor quality, bad service
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Verified Reviewer | Catonsville, MarylandRude Mr. Mayfield
Preferred solution: deliver better customer service minus the attitude.
Don't EVER take your vehicle to Merchant Tire
Recently (2/2016) I had a total brake failure while driving in traffic. I managed to avoid other cars and I was able to get to a Merchant Tire since it was the closest place.
They provided me with a written estimate that well over $1700 and the guy said depending on what they found when they got in there the repair could go over $2400.
In addition to the failed brake line they said I needed new calipers, new rotors, new brake pads (I had just put new brake on 2 weeks prior) yada yada yada.
Since I couldn't afford that - I didn't even consider it. I took it to another place and they fixed the brake line for $150 and they said there is absolutely nothing wrong with ANY of the other stuff written up by the thieves at Merchant Tire.
DON'T EVER GIVE MERCHANT TIRE YOUR BUSINESS.
Over Charging for Services
Review in Service Centers and Repairs category from Blacksburg, Virginia
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It's the old "they saw you coming" scam. You were is desperate straits and they thought they could take advantage of you.
Happens all the time.
Good for you in your decision to go elsewhere. Pass the word around about Merchants Tire.